What do the icons on my files mean?

The Dropbox desktop app is always on the lookout, trying to make sure that the stuff in your Dropbox folder is synced with dropbox.com. The app will display special icons to let you know what's happening. You'll see icons in a few different places:

  • The Dropbox icon in your system tray or menu bar represents the overall status of your Dropbox folder.
  • Icons that appear over individual files and folders represent the status of that file or folder.
  • The icon that appears on open Dropbox files is the Dropbox badge. Learn more about the Dropbox badge.

Sections in this article:

Status icons for files

Green icon with check mark

Synced

A green circle with a check mark is a wonderful thing and what you'll see most often. When it appears on an individual file or folder, it means the file or folder has finished syncing the latest changes.

Blue icon with rotating arrows

Sync in progress

The blue circle with rotating arrows is another great sign that your Dropbox is running smoothly. Individual files and folders that are in the process of syncing will also appear with this icon.

Gray icon with a minus sign

A file or folder isn't syncing

The gray circle with the minus sign may appear on a file or folder when you're using the Selective Sync feature (meaning you've opted not to sync it on your computer). In general selectively synced files and folders won't appear in your Dropbox at all. However, if you create a new file or folder with the same name, it will appear with the gray icon, indicating that it's not being synced.

Red icon with an x

Sync not happening

The red circle with the x means that something is wrong, and Dropbox is unable to sync. Usually, this happens because your storage quota is full (can't upload), your hard drive is full (can't download), or you're experiencing connection problems (no Internet). See our troubleshooting page if this icon appears.

Shared folder with lock

View-only access in a shared folder

If you see a lock on a shared folder, it means that you have view-only access to that folder. To request edit access to the folder, contact the owner of the folder.

If you’re a Dropbox Professional or Business customer, you may also have icons unique to Smart Sync:

Online-only content icon

Online-only content

Online-only content shows in your local Dropbox folder, but doesn’t use the full amount of space that the file would. In your file explorer, you can see the file, but the content isn’t fully downloaded until you need it. Only information about the file, such as the file name, location, and date the file was updated, is downloaded.

Local content icon

Local content

Local content is downloaded and saved on the hard drive of your computer. You can directly edit these files from applications on your computer.

Mixed state folder icon

Mixed state folders

Mixed state folders contain both local and online-only content.

Smart sync is available in early access for Business customers.

Learn more about Smart Sync.

Status icons in the system tray or menu bar

There are a several Dropbox icons that appear in the system tray or menu bar. Depending on your operating system, these icons may be different colors.

Not connected

If Dropbox isn't connected, the icon is faded.


Dropbox Tray Not Connected

Paused

If the Dropbox app is paused, the icon is faded with a paused symbol in the lower right corner.


Dropbox Tray Paused

Fully synced

If the Dropbox app is fully synced, the icon is solid, either black or white depending on your operating system.


Dropbox Tray Synced

Syncing

If Dropbox is in the process of syncing, the icon appears with a syncing symbol in the lower right corner.


Dropbox Tray Syncing

Notifications

If you have unread notifications, the icon has a red dot in the lower left corner with a number indicating the number of notifications.


Dropbox Tray Notifications

If you have more than 99 notifications, the icon has a red dot with 99+ in the lower left corner.

Camera Import

If you are uploading from a camera, the icon has a camera in the lower right corner while the upload is in process.


Dropbox Tray Camera Upload

Don't see any icons at all?

Troubleshoot why Dropbox icons are not appearing.

Did this article answer your question?

We’re sorry to hear that. Let us know how we can improve:

Thanks for your feedback!

Community answers
    Community answers

      Other ways to get help

      Community

      Twitter support

      Guided help

      Other ways to get help

      Community

      Twitter support

      Guided help

      Other ways to get help

      Community

      Twitter support

      Contact support