1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox for Business
  5. Syncing and uploads
  6. Sign-in help
  7. Desktop client and web app
  8. Manage account
  9. Space and storage
  10. Photos and videos
  11. Mobile

Do I need to configure my firewall to work with Dropbox?

Usually no additional firewall configuration is needed because Dropbox uses the same ports a web browser uses. If you can access the Internet using your web browser, the Dropbox desktop application should be able to use the same internet connection to sync your files.

However, if you're having difficulty syncing after installing the application, you may need to adjust your firewall settings to permit the Dropbox application access to the Internet. In most cases, this simply means adding Dropbox to a list of applications with Internet access or what is sometimes called "exceptions."

Occasionally, the firewall exceptions required for Dropbox change. Even if you’ve previously added exceptions for Dropbox, we encourage you to regularly check that your settings match what’s listed in this article.

For our advanced users

Each brand of firewall software works differently depending on the manufacturer. Please refer to your firewall software documentation for specific directions. In general, you may need to do the following:

  • Allow "Dropbox" (or "Dropbox.exe" and “DropboxUpdate.exe” in Windows) access to ports 80 (HTTP) and 443 (HTTPS)
  • The Open button requires access to ports 17600 and 17603
  • The LAN Sync feature requires access to port 17500 (recommended)
  • Add Dropbox to your firewall's list of approved websites (whitelist), or make sure it's not on its blacklist
  • You may need to allow "*.dropbox.com" to access the internet

Dropbox also supports most proxies. If you use a proxy to access the internet, you can specify your proxy settings within Dropbox desktop application preferences.