Is my Samsung phone or tablet eligible for the Dropbox space promotion?

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If you have a brand new Samsung phone or tablet with Dropbox already installed, you may be eligible to earn 48 GB of free space for up to two years. To qualify:

Make sure Dropbox is pre-loaded

Dropbox must be "pre-loaded" on your brand new phone or tablet, which means that the Dropbox app already came installed without the need to download it from the Google Play store.

If the Dropbox app is pre-loaded on your device, you may qualify for 48 GB of bonus space for up to one year.

Additionally, some devices that have the Dropbox app pre-loaded may also have the Dropbox "out-of-box experience," which means that the first time you turn on the device, you'll be asked to sign in to Dropbox or create a new account. If your device has the out-of-box experience, you may qualify for 48 GB of bonus space for up to two years.

The first Dropbox account that signs in to the app on the device will get 48 GB of free space (assuming the other conditions are met). Each account is only able to claim this promotion once.

Complete the Get Started guide

To claim your extra space, you need to complete at least five steps from our Get Started guide. Please note that some steps require your desktop computer.

Make sure your carrier is participating

Some carriers have opted out of the promotion on phones otherwise eligible. Among those not currently participating are the following carriers:

  • United States: AT&T
  • Japan: NTT DoCoMo

Verizon customers: Some Samsung devices on Verizon may be eligible for 48 GB of bonus space for one or two years. As described above, your device needs to be pre-loaded with the Dropbox app, or pre-loaded with the Dropbox out-of-box experience, to receive the applicable promotion. If your device does not have the Dropbox app pre-loaded, then it is not eligible.

Related topics:

Terms of the free space for one-year promotion

For Samsung Android smartphones and tablets that have the Dropbox application pre-loaded without the “out-of-box experience,” the promotion is available to the first user who (a) registers for Dropbox through the Samsung smartphone or tablet pre-loaded with the Dropbox application and (b) completes Dropbox’s "Get Started" guide. The promotion is for a single Dropbox personal plan account to receive, for the first year, an additional 48 GB of storage space in addition to the storage space Dropbox offers to users with a free account (currently up to 18 GB). When the 1-year promotion period ends, the 48 GB of promotional space added to the user's Dropbox service will be automatically removed. An additional 3 GB of storage space will be added to the account for an additional 1 year. When the additional 1-year promotion period ends, the 3 GB of promotional space added to the user's Dropbox service will be automatically removed. Use of Dropbox is subject to the Dropbox Terms of Service, Privacy Policy, and other terms available at http://www.dropbox.com/terms. Promotion not available in China, Cuba, Iran, North Korea, Sudan, or Syria.

Terms of the free space for two-years promotion

For Samsung Android smartphones and tablets that have the Dropbox application pre-loaded with the “out-of-box experience,” the promotion is available to the first user who (a) registers for Dropbox through the “out-of-box experience” and (b) completes Dropbox's "Get Started" guide. The promotion is for a single Dropbox personal plan account to receive, for 2 years, an additional 48 GB of storage space in addition to the storage space Dropbox offers to users with a free account (currently up to 18 GB). Each user is only eligible for one promotion of this type for a single account. When the 2-year promotion period ends, the 48 GB of promotional space added to the user's Dropbox service will be automatically removed. An additional 3 GB of storage space will be added to the account. Use of Dropbox is subject to the Dropbox Terms of Service, Privacy Policy, and other terms available at http://www.dropbox.com/terms. Promotion not available in China, Cuba, Iran, North Korea, Sudan, or Syria.

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