What do the icons on my files mean?
The Dropbox desktop app is always on the lookout, trying to make sure that the stuff in your Dropbox folder is synced with dropbox.com. The app will display special icons to let you know what's happening. You'll see icons in a few different places:
- Icons that appear over the Dropbox icon in your system tray or menu bar represent the overall status of your Dropbox folder.
- Icons that appear over individual files and folders represent the status of that file or folder.
- The icon that appears on open Dropbox files is the Dropbox badge. Learn more about the Dropbox badge.
Sections in this article
A green circle with a check mark is a wonderful thing and what you'll see most often. When it appears on the Dropbox icon in your system tray or menu bar, it means your Dropbox is fully synced. When it appears on an individual file or folder, it means the file or folder has finished syncing the latest changes.
Sync in progress
The blue circle with rotating arrows is another great sign that your Dropbox is running smoothly. When it appears on the Dropbox icon in your system tray or menu bar, your Dropbox is currently syncing, with files uploading and/or downloading. (Click on the Dropbox icon to see an estimate of how long syncing will take.) Individual files and folders that are in the process of syncing will also appear with this icon.
A file or folder isn't syncing
The gray circle with the minus sign may appear on a file or folder when you're using the Selective Sync feature (meaning you've opted not to sync it on your computer). In general selectively synced files and folders won't appear in your Dropbox at all. However, if you create a new file or folder with the same name, it will appear with the gray icon, indicating that it's not being synced.
Sync not happening
The red circle with the x means that something is wrong, and Dropbox is unable to sync. Usually, this happens because your storage quota is full (can't upload), your hard drive is full (can't download), or you're experiencing connection problems (no Internet). See our troubleshooting page if this icon appears.
View-only access in a shared folder
If you see a lock on a shared folder, it means that you have view-only access to that folder. To request edit access to the folder, contact the owner of the folder.
There are a few additional Dropbox icons that appear in the system tray of Mac computers.
If Dropbox isn't connected, the icon will appear in gray.
If Dropbox is paused, the icon will appear in gray with a paused symbol in the lower right corner.
If Dropbox is fully synced, the icon will appear in black without a checkmark.
If Dropbox is in the process of syncing, the icon will appear in black with a black syncing symbol in the lower right corner.
If there is a notification about your account or a file or folder in your account, the icon will appear in black with a black bell symbol in the lower right corner:
If you are uploading from a camera, the Dropbox icon will be replaced by a black camera icon while the upload is in process.