How can I get my movie to play on my phone or tablet?

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When connected to the internet, the Dropbox iOS app will play just about any type of video file you throw at it. We use Apple's HTTP Live Streaming (HLS) protocol, which has been specially designed to stream files to your iPhone or iPad. The quality of the stream will depend on the speed of your wireless connection.

iOS and the Dropbox app support numerous video formats, including:

  • .mov
  • .mp4
  • .m4v
  • .mkv
  • .avi
  • .wmv
  • .flv
  • .asf

If you've favorited a video file for offline use and it's not natively supported by iOS, you'll need to open it with a third-party app that supports the format.

For our advanced users

In cases where you may need to convert a video file to an iOS-friendly format, we recommend the free Handbrake desktop application (for Windows, Mac, and Linux). Handbrake has convenient video presets for converting video files for the iPhone or iPad. Read Handbrake's online documentation for detailed information about its presets and how to use them.

When converting using something other than iTunes or the Handbrake presets mentioned above, you'll need to meet specific criteria. The Dropbox app can play the following iOS-compatible movie types:

  • H.264 video, up to 1.5 Mbps, 640 by 480 pixels, 30 frames per second, Low-Complexity version of the H.264 Baseline Profile with AAC-LC stereo audio up to 160 Kbps, 48kHz, in .mov, .mp4 and .m4v file formats
  • H.264 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Baseline Profile up to Level 3.0 with AAC-LC stereo audio up to 160 Kbps, 48kHz, in .mov, .mp4 and .m4v file formats
  • MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC stereo audio up to 160 Kbps, 48kHz, in .mov, .mp4 and .m4v file formats

Categories: Photos and Videos and Mobile

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