1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox Business
  5. Syncing and uploads
  6. Sign-in help
  7. Desktop app and dropbox.com
  8. Manage account
  9. Space and storage
  10. Photos and videos
  11. Mobile
  12. Dropbox Paper

Find the admin on a Dropbox Business team

An admin is a member of a Dropbox Business account, and is typically also a member of your company. Admins can help with most issues that you'll encounter with Dropbox, including password resets and inviting new team members.

I need to find an admin, but I'm not able to sign in to Dropbox

If you're having trouble signing in, Dropbox support cannot reset passwords for you. Instead, try contacting the following:

  • Your company's help desk
  • Your company's IT department
  • Your company's management team

I need to find an admin, and I can sign in to Dropbox

If you are still able to sign in to Dropbox, use these steps to view your admins:

  1. Sign in to dropbox.com.
  2. Click your name at the top of the page.
  3. Select Settings.
  4. Click your team name.

You'll see a list of the admins on your Dropbox Business team at the bottom of the page.