{"en":"This page is not currently available in your language.","id":"Halaman ini sekarang belum tersedia dalam bahasa Anda.","ms":"Laman ini kini belum boleh didapati dalam bahasa anda.","es_ES":"Esta página no está disponible en tu idioma en este momento.","da_DK":"Denne side er i øjeblikket ikke tilgængelig på dit sprog.","fr":"Cette page n'est actuellement pas disponible dans votre langue.","de":"Diese Seite ist zurzeit nicht in Ihrer Sprache verfügbar.","en_GB":"This page is not currently available in your language.","pl":"Ta strona aktualnie nie jest dostępna w Twoim języku.","it":"Al momento questa pagina non è disponibile nella tua lingua.","nl_NL":"Deze pagina is momenteel niet beschikbaar in je taal.","nb_NO":"Denne siden er for øyeblikket ikke tilgjengelig på språket ditt.","ru":"На данный момент эта страница недоступна на вашем языке.","zh_TW":"此頁面目前沒有您語言的版本。","sv_SE":"Denna sida är för närvarande inte tillgänglig på ditt språk.","th_TH":"หน้านี้ยังไม่มีให้บริการในภาษาของคุณในขณะนี้","zh_CN":"本页面暂无您所需的语言版本。","ja":"申し訳ありませんが、このページは選択した言語ではご利用になれません。","pt_BR":"Esta página não está disponível no momento em seu idioma.","ko":"현재 이 페이지는 한국어 번역이 제공되지 않습니다.","es":"Esta página aún no está disponible en tu idioma.","uk_UA":"На даний момент ця сторінка недоступна на вашій мові.","en_AU":"This page is not currently available in your language."}

Leave a Dropbox team

Your work Dropbox account can be part of a Dropbox Business or free team. If you’re leaving your company or organization, you can leave your team. If you’re a member of a Dropbox Business team, your admin can help you remove your account.

How to leave a Dropbox Business team

Your admin can remove your account from your Dropbox Business team when you leave your company. There are several ways your work account can be removed from your team. Your work account can be:

  • Suspended on the team
  • Deleted from the team
  • Converted to a personal account

You can’t leave a Dropbox Business team without the help of an admin. Your admin can decide which option to use. Contact your admin to help choose the best option for your work account.

Click an option to learn more:

My work account was suspended

When your account is suspended, you lose access to it immediately. Syncing stops and you can’t access your account on dropbox.com. Your admin can choose to delete your work files from any devices you have linked. None of your files are deleted from your Dropbox account and your admin can unsuspend your account at any time.

If you connected a personal and work account, you can still access your personal account on all linked devices and dropbox.com.

How can I unsuspend my account?

Talk to your admin about unsuspending your work account.

Can I create a new Dropbox account while I'm suspended?

You can create a new Dropbox account with a different email address. However, you can't use the same email address as your team account.

My work account was deleted

When your account is deleted, you lose access immediately. Syncing stops and you can’t access your account on dropbox.com. Your admin can transfer your work files to another team member and can delete your work Dropbox folder from any linked devices.

What files can be transferred?

Your admin can transfer files from your work Dropbox to another team member account when your account is deleted.

What is transferred:

  • All existing folders and files
  • All deleted files
  • Ownership of shared folders you owned
  • Membership to shared folders owned by other members of your Dropbox Business team
  • Ownership of Paper docs you created
  • A copy of the “Apps” folder containing third-party application data

What isn’t transferred:

  • Shared links you created (links no longer work)
    • Note: If your account has been suspended rather than deleted, Shared links continue to work.
  • Older versions of files
  • Membership to shared folders owned by people outside of your Dropbox Business team. Only copies of these folders are transferred.
  • Access to Paper docs you didn't own
  • Datastores (a specific type of data that developers of some third-party apps use to store their app data)

What happens to the files on my linked devices?

When a Dropbox Business admin deletes your work account from the team, they have the option of deleting your work Dropbox folder from all linked devices.

What happens to my connected personal Dropbox account?

If you connected your work and personal accounts, an admin can't delete or suspend your personal account. 

Can I reactivate my work account if I was deleted from a Dropbox Business team?

If your account was deleted in the last seven days, contact your admin to request that they recover your account.

If it has been more than seven days, in limited circumstances Dropbox Support can recover the account. However, for security purposes we need the permission of the admin of your previous Dropbox Business team before we can recover your account. Contact Dropbox Support for help with the following information:

  1. That you want to recover an account that was deleted from a Dropbox Business team.
  2. The name of your previous Dropbox Business team.
  3. The email address of your previous team admin.

We can then attempt to start the account reactivation process.

My work account was converted to a personal account

When your account is removed, your work account becomes a Dropbox Basic account. You keep all private files and folders, and any shared folders you own. 

What do I keep?

  • All private files or folders
  • Shared folders you own
  • Shared folders owned by people not on the team
  • Shared folders owned by the team that you were invited to before joining the team
  • Paper docs

What stays with the team?

  • Team folders
  • Files in shared folders owned by other team members you were invited to after joining the team or that have team-only permissions
  • You lose access to the team’s shared space quota
  • You lose access to Dropbox Business-only features
  • If you connected a personal and work account, your accounts are disconnected

How to leave a free team

If you’re a member of a free team, you can leave your team. When you leave a team, you lose access to the team folder and any groups you were a part of. If you connected a personal account, your work files are moved to your personal account.

If you would like to leave a team:

  1. Sign in to dropbox.com.
  2. Choose your work account at the bottom left.
  3. Click the button by your team name: Groups and members or # members.
  4. Click Leave team.

Note: If you're the admin and the last member of a free team, you should delete the team instead of leaving it in order to preserve access to your Paper docs.


We’re sorry to hear that. Let us know how we can improve:

Thanks for your feedback! Let us know how this article helped:

Thanks for your feedback!

Community answers

    Other ways to get help


    Twitter support

    Contact support