What is custom branding, and how do I use it on shared links for my Dropbox Business team?

This article discusses a feature that is only available to Dropbox Business and Dropbox Enterprise teams.

With custom branding, you can add the logo for your company or organization to externally shared links. Specifically, your logo will replace the Dropbox logo on any shared link that a member of your team sends to anyone outside of your team.

Uploading a logo for your team

Dropbox Business team admins can upload a logo for their team. To do so:

  1. Sign in to the Dropbox website.
  2. Go to the Admin console.
  3. Click Settings.
  4. Click Team Profile.
  5. Click Upload.
  6. Drag an image file from your desktop or any folder on your computer (including the Dropbox folder), or click to select a file.
    • Note: While technically there's no size limit, images smaller than 4 MB in size will upload significantly faster. Additionally, we recommend formatting images as .jpeg or .png files.
  7. Once your image is loaded, you can crop the logo as needed.
  8. Preview the logo image, and click Done when you're finished.
crop your photos

How do I remove a logo or upload a new one?

If you're a team admin, you can remove or change your logo at any time. To do so, follow the instructions for uploading a logo, selecting Remove logo or Upload new logo when you reach step 4.

What will a branded logo on a shared link look like to recipients?

To recipients, a branded logo on a shared link will contain your company's logo beside the doc or file title.

recipient view
  • Note: A logo will only appear for recipients who do not yet have access to the file. If you already have a file in your Dropbox (via shared folder), or you're viewing your own link, you will not see a logo.

What if a non-team member creates a link from a team-owned shared folder?

If a non-team member creates a link from a team-owned shared folder, this link will also have your logo. The logo is attached to shared links based on the shared folder owner (or owner of the file, if not within a shared folder).

I uploaded a logo, but I don't see it on my shared link. Why?

A logo will only appear for recipients who do not yet have access to the file. If you already have a file in your Dropbox (via shared folder), or you're viewing your own link, you will not see a logo.

Will logos be added to existing shared links? Will I see my company's logo on links I made before enabling this feature?

Yes, logos for shared links are retroactive. Once you enable this feature the logo will be added to all shared links that are shared externally.

Can I choose which links have my logo and which don't?

No. Once you enable this feature, all links created from your Dropbox Business team account will have your company logo.

Will custom branding affect shared links on my personal account?

If you have paired your Dropbox work and personal accounts, custom branding will only add a logo to shared links on your work files. Shared links on your personal Dropbox will not be affected by this feature.

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