An admin is a member of a Dropbox Business account, and is typically also a member of your company. Admins can help with most issues that you'll encounter with Dropbox, including password resets and inviting new team members.
I need to find an admin, but I'm not able to sign in to Dropbox
If you're having trouble signing in, Dropbox support cannot reset passwords for you. Instead, try contacting the following:
- Your company's help desk
- Your company's IT department
- Your company's management team
I need to find an admin, and I can sign in to Dropbox
If you are still able to sign in to Dropbox, use these steps to view your admins:
- Sign in to dropbox.com.
- Click on your team name in the bottom left-hand corner
- Click Groups and members.
- Click Members.
You'll see a list of the admins on your Dropbox Business team at the top of the page.