What is a pending or invalid invite?

Pending invite

Unaccepted invites to join your Dropbox Business team are called "pending invites".

Send reminders for all pending invites

  1. Sign in to your admin account at dropbox.com.
  2. In the left sidebar, click Admin Console.
  3. Click Dashboard in the sidebar.
  4. Under Pending invites, click Send reminders.
  5. In the pop-up window, enter a message, and click Send message.

Everyone with a pending invite will receive an email with your message and a link to join the team.

Resend an invite to an individual

If you want to send an individual reminder or resend an invite to just one person at a time, you can do that from the Members page.

  1. Sign in to your admin account at dropbox.com.
  2. In the left sidebar, click Admin Console.
  3. On the Members tab, click the gear icon for a person who appears in gray and has Invited status.
  4. Select Resend invite from the menu.
  5. In the pop-up window, click Resend invite.

The invite will be sent to that person's email address again.

Invalid invite

Invites with the phrase "invalid" next to it mean that the team member's email address may have changed since you sent the invitation.

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