The Dropbox desktop app is always on the lookout, trying to make sure that the stuff in your Dropbox folder is synced with dropbox.com. The app will display special icons to let you know what's happening. You'll see icons in a few different places:
- Icons that appear over the Dropbox icon in your system tray or menu bar represent the overall status of your Dropbox folder.
- Icons that appear over individual files and folders represent the status of that file or folder.
- The icon that appears on open Dropbox files is the Dropbox badge. Learn more about the Dropbox badge.
If you’re a Dropbox Business user, you may also have icons unique to Smart Sync:
Online-only content shows in your local Dropbox folder, but doesn’t use the full amount of space that the file would. In your file explorer, you can see the file, but the content isn’t fully downloaded until you need it. Only information about the file, such as the file name, location, and date the file was updated, is downloaded.
Local content is downloaded and saved on the hard drive of your computer. You can directly edit these files from applications on your computer.
Mixed state folders
Mixed state folders contain both local and online-only content.
Smart sync is in early access. Contact your admin to turn on Smart Sync.
Learn more about Smart Sync.
Status icons for Mac
There are a few additional Dropbox icons that appear in the system tray of Mac computers.
If Dropbox isn't connected, the icon will appear in gray.
If Dropbox is paused, the icon will appear in gray with a paused symbol in the lower right corner.
If Dropbox is fully synced, the icon will appear in black without a checkmark.
If Dropbox is in the process of syncing, the icon will appear in black with a black syncing symbol in the lower right corner.
If there is a notification about your account or a file or folder in your account, the icon will appear in black with a black bell symbol in the lower right corner:
If you are uploading from a camera, the Dropbox icon will be replaced by a black camera icon while the upload is in process.
Don't see any icons at all?
Troubleshoot why Dropbox icons are not appearing.