What's a file request and how do I create one?

File requests allows you to collect and receive files—big or small — from anyone, right into your Dropbox. File requests are ideal for receiving a large file or collection of files, collecting photos after a special event, and requesting submissions from coworkers and clients.

  • Get files from anyone
    Anyone can send you a file, whether they have a Dropbox account or not.

  • Receive large files easily
    Your submitters can send files up to 2 GB if you have a Basic or Plus account or 20 GB if you have a Professional or Business account, but uploaded files must fit within the size of your Dropbox account’s storage quota.

  • Organize everything in one place
    Whether you're collecting files from one person or one hundred, all the files are automatically organized into a single Dropbox folder.

  • Keep files private
    People who upload files to your file request cannot access your Dropbox. Only you can view files uploaded by others, unless you decide to share them.

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How do I create a file request?

  1. Sign in to dropbox.com.
  2. Open File requests.
  3. Click Create a new file request.
  4. Under What are you requesting?, enter a name for the folder that will store all collected files.

    Note: This new folder is where files uploaded to your file request are stored in your Dropbox. By default the uploaded files are private; however, you can share the uploaded files by selecting a shared folder or by sending a link to the files.

  5. Under Where should these files go in your Dropbox?, you'll see the path to the new folder populate. If you'd like to change the folder's location, click Change folder.
  6. Click the Next button.
  7. On the Send file request screen you can copy the file request link and include it in an email by clicking the Copy link button. Or you can enter emails of the people you need files from, and we'll send an invitation to upload files to the file request for you.

    Note: We'll also email you whenever people upload files to your file request.

  8. Click Done to send the email invitations and to return to the File requests screen.

If you want to change your file request once it's created, follow these steps:

  1. Sign in to dropbox.com.
  2. Open File requests.
  3. Hover over the file request you're interested in.
  4. Click Edit.
  5. You can edit both What are you requesting? and Where should these files go in yout Dropbox?
  6. Click Save.

How do I invite people to upload files to my file request?

To add people to a file request, hover over the file request and click Add people.

Click Add people.

Can I only request files from people who use Dropbox?

You can send a file request to anyone, and they can upload a file from any location on their computer. People you request files from do not need a Dropbox account to upload a file.

How do I close a file request?

Close a file request when you'd like to stop receiving files. Once a file request is closed, people with an invitation link will no longer be able to upload files to your Dropbox.

  1. Sign in to the Dropbox website.
  2. Open File requests.
  3. Hover over the file request you want to close and click Edit.
  4. Click the Close request button.
  5. View your closed file requests from the Closed tab. 

Note: You can reopen a closed file request. From the Closed tab, hover over the file request you're interested in and click Reopen.

Do file requests take up space in my Dropbox account?

All files collected for a file request will take up space in your Dropbox account. To ensure that you can accept the files that you're requesting, check how much space you have in your account.

Note: You will not be able to receive files if you do not have sufficient room in your Dropbox. The people you invite to upload files will receive an error that your Dropbox account does not have enough space.

Can I set a deadline for my file request?

If you use Dropbox Professional or Business, you can set a deadline for a file request. For instance, a teacher that collects homework through a file request may want to set a deadline for when homework should be submitted. Here’s what you should know about deadlines:

  • Deadlines can be set for a particular time and day
  • A grace period can be set and any submissions received during the grace period will be saved in a folder called Late uploads
  • You can view and manage deadlines for your file requests from the File requests tab
If you're a Dropbox Business admin, learn how to manage file requests for your Dropbox Business team.

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