Save folders for offline viewing on a mobile device

The feature discussed in this article is available to Dropbox Plus, Professional, Business, and Enterprise customers.

Select your operating system for instructions:

Android

To view a folder anywhere and anytime, make it available offline. Specifically, making a folder available offline:

  • Adds the folder to your Offline view for easy access.
  • Saves the folder to your Android device for offline viewing within Dropbox.
  • Attempts to keep the folder as up-to-date as possible and gives you the option to update the folder manually.
  • Ensures that any changes you make to the folder while offline are synced to your Dropbox account once you’re online.

Make folders available for offline viewing from the Android app

  1. Browse to the folder you'd like to make available for offline viewing.
  2. From the folder list, tap the downward arrow to the right of the folder name.
  3. Toggle the switch to make the folder Available offline.

Once a folder is available offline and is downloaded to your phone or tablet, you can access it any time. To access the file, tap Offline from the main menu.

You can manage your Offline settings in the Settings page of the app.

  1. Tap the menu button on the top left.
  2. Tap the gear icon.
  3. Scroll down to the Offline section.

When on a cellular network (not WiFi), Dropbox tries not to use your data plan. Your folders don't update unless you tap the Update all button from the Offline screen.

To remove a folder from your Offline screen:

  1. Go to the folder and tap the downward arrow to the right of the folders name.
  2. Toggle the button next to Available offline to turn off the feature.

Dropbox Business users

If you have your personal and business accounts connected, you can access all your offline folders from the same tab. From the Offline, you can view all your offline folders together or you can separate them by account.

iOS

To view a folder anywhere and anytime, make it available offline. Specifically, making a folder available offline:

  • Adds the folder to your Offline view for easy access.
  • Saves the folder to your iPhone for offline viewing within Dropbox.
  • Attempts to keep the folder as up-to-date as possible and gives you the option to update the folder manually.
  • Ensures that any changes you make to the folder while offline are synced to your Dropbox account once you’re online.

Make a folder available offline

  1. Find the folder you'd like to save offline in the folder list view.
  2. Tap the downward arrow to reveal a set of actions.
  3. Tap Make Available Offline.

You can manage your Offline settings in the Settings page of the app. Here’s how:

  1. Tap the person icon.
  2. Tap the gear icon.
  3. Scroll down to the Offline section.

The Offline tab shows you the amount of space your offline files and folders use. To keep your files up-to-date, Dropbox updates your offline files automatically if you're on a WiFi network. Toggle the Use Cellular Data setting on to download offline files when you’re not connected to WiFi.

Dropbox Business users

If you have your personal and business accounts connected, you can access all your offline folders from the same tab. From the Offline, you can view all your offline folders together or you can separate them by account.

How often do my offline folders update?

Dropbox checks if any changes were made to your offline folders when you open the Offline tab. If changes were made, Dropbox syncs these changes to your device.

Do offline folders update while the app is in the background?

Automatic syncing while the app is in the background is not currently supported. The only exception is when Android devices are connected to power, offline files sync in the background.

Is there a limit on the number or size of folders I can make available offline?

You can make up to 100 folders available offline.

A folder can't be saved for offline use if:

  • The folder contains more than 10,000 files.
  • The folder contains more than 10 GB.

Why am I seeing a red “x” next to the folder that I made available offline?

There are several reasons you can be a seeing a red “x” overlaid on the folder icon:

  • Your device has less than 500 MB available.
  • The folder contains more than 10,000 files.
  • The folder contains more than 10 GB.

Why am I seeing a yellow “!” next to the folder that I made available offline?

A yellow exclamation point means that a newer version of your folder is available. Tapping the refresh icon on iOS or Update all button on Android syncs these changes.

Do offline folders use my cellular data?

When the Dropbox app is open, any changes automatically sync to your phone. If these changes are greater than 20 MB, you can decide whether you’d like to wait for WiFi or sync the changes anyway. You can adjust these settings in the Offline section on the Settings page.

Do offline folders use up my device storage space?

Yes. Folders that are marked to be available offline are stored locally on your device. If you have less than 500 MB of storage available, syncing automatically stops.

Can I store offline folders on an SD card from my Android device?

No, this feature is not currently supported.

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