Unlink or relink a computer or mobile device to Dropbox

When you unlink your computer from your Dropbox account, the following happens:

  • Files and folders are no longer synced to the Dropbox folder on that computer; basically Dropbox is turned off
  • Files and folders themselves remain untouched in your Dropbox folder

Unlink a computer from dropbox.com

To change the account your computer is linked to, first unlink the computer in your account settings or desktop app preferences:

  1. Sign in to dropbox.com.
  2. Click your name at the top of any page to open the account menu.
  3. Click Settings.
  4. Open the Security tab.
  5. In the Devices section, click the X beside the name of the computer you want to unlink.
Click the X to unlink a device.

Dropbox Plus and Dropbox Business users

When you unlink a device from dropbox.com, you'll also have the option to remote wipe the Dropbox folder from the device.

Show instructions for:

Android

Unlink using the Android app

  1. Tap the Menu button from the Dropbox app.
  2. Tap Settings.
  3. Tap the Unlink Device from Dropbox button.
  4. Tap the Unlink Device button to confirm your choice.

At this point, your device is unlinked, and Dropbox will prompt you to link it to another account or create a new account.

iPad

Unlink using the iPad app

  1. Tap the Settings tab on the bottom right of the menu or sidebar.
  2. Scroll down and tap the Unlink iPad from Dropbox button.
  3. Tap the Unlink iPad button to confirm your choice.

At this point, your device is unlinked, and Dropbox will prompt you to link it to another account or create a new account.

iPhone

Unlink using the iPhone app

  1. Tap the Settings tab on the bottom right of the screen.
  2. Scroll down and tap the Unlink iPhone from Dropbox button.
  3. Tap the Unlink iPhone button to confirm your choice.

At this point, your device is unlinked, and Dropbox will prompt you to link it to another account or create a new account.

Linux

Unlink a computer from the desktop app

  1. Click the Dropbox icon from your system tray.
system tray

The Dropbox icon on the system tray

     

  1. Click the gear icon and select Preferences... from the menu.
  2. Select the Account tab.
  3. Click Unlink This Dropbox... and confirm your choice.
Unlink This Dropbox button from Dropbox preferences
Unlink button in the desktop app

When you unlink your computer, Dropbox will prompt you to sign in again.

Relink a computer from the desktop app

If you sign in with the same account, the app will seamlessly resume syncing for the Dropbox folder in the existing location. If the location or name of the folder has changed, you'll need to select this location or manually merge the content of the folders (instructions below).

If you link your computer to a different account, the app will detect that another Dropbox folder already exists on the computer. It will then give you two options at this point:

 

  • Choose Another Location: If you want your new Dropbox folder to be in a location different than your existing folder, this option will allow you to choose another location for the new Dropbox folder tied to the account you are linking

  • Install: If you want your new Dropbox folder to be in the same location as your existing one, choose this option. This option will rename the existing Dropbox folder to Dropbox (Old) and will create a new Dropbox folder for the account you’re currently linking.
  • Manually merge the contents of two Dropbox accounts

    Manually merging is useful if you want to transfer all your files to a new Dropbox, or combine two accounts with different files. Follow the steps below to merge your Dropbox accounts.

    • Note: This process will not transfer membership to shared folders—it will only transfer the folders themselves. If you choose to merge accounts, you may need to rejoin any shared folders you were previously a member of.

    Instructions to manually merge:

    Let’s call the account that you want to copy contents from account A. Account B would be the second account where you want to place all the merged files.

    If you copy folders or files with the same names from one folder to the other, the recently copied files will now have a (1) appended to their names to indicate that they’re different from the existing version. You should manually decide how to resolve these duplicates.

    1. Sync all of account A’s content to a computer. You can accomplish this by signing in to your desktop app and syncing account A’s content to this device. Make sure all of account A’s content is synced down by verifying that Selective Sync is not enabled.
    2. When account A is done syncing, you can unlink it following the instructions above.
    3. Log in with account B and choose Install. If you’re merging two personal accounts, the Dropbox folder for account A will be renamed Dropbox (Old) and account B will now be using the new Dropbox folder.
    4. Locate the Dropbox (Old) folder, from account A, in your computer and open it.
    5. Locate the Dropbox folder, for account B, and open it.
    6. Copy or move the files from the Dropbox (Old) folder (account A) to the new Dropbox folder (account B). If you receive a message indicating that there is already a file named “.dropbox” in your new Dropbox folder, choose “Don’t copy”.
    7. The merge will be completed after you finish copying or moving all the content desired to account B’s Dropbox folder and the changes sync.

     

    Macintosh

    Unlink your Mac computer from the desktop app

    1. Click the Dropbox icon from the menu bar.
    The Dropbox icon on the menu bar
    1. Click the gear icon and select Preferences... from the menu.
    2. Select the Account tab.
    3. Click Unlink This Dropbox... and confirm your choice.
    Unlink This Dropbox button from Dropbox preferences
    Unlink button in the desktop app

     

    When you unlink your computer, Dropbox will prompt you to sign in again.

    Relink your Mac computer from the desktop app

    If you sign in with the same account, the app will seamlessly resume syncing for the Dropbox folder in the existing location. If the location or name of the folder has changed, you'll need to select this location or manually merge the content of the folders (instructions below).

    Mac Client Log In Screen
    Desktop app Log In Screen

    If you link your computer to a different account, the app will detect that another Dropbox folder already exists on the computer. It will then give you two options at this point:

    Mac install options
    You will be prompted with two options Choose Another Location or Install
    • Choose Another Location: If you want your new Dropbox folder to be in a location different than your existing folder, this option will allow you to choose another location for the new Dropbox folder tied to the account you are linking.
    • Install: If you want your new Dropbox folder to be in the same location as your existing one, choose this option. This option will rename the existing Dropbox folder to Dropbox (Old) and will create a new Dropbox folder for the account you’re currently linking.
    Dropbox Old Folder
    Dropbox (Old)

    Manually merge the contents of two Dropbox accounts

    Manually merging is useful if you want to transfer all your files to a new Dropbox, or combine two accounts with different files. Follow the steps below to merge your Dropbox accounts.

    • Note: This process will not transfer membership to shared folders—it will only transfer the folders themselves. If you choose to merge accounts, you may need to rejoin any shared folders you were previously a member of.

    Instructions to manually merge:

    Let’s call the account that you want to copy contents from account A. Account B would be the second account where you want to place all the merged files.

    1. Sync all of account A’s content to a computer. You can accomplish this by signing in to your desktop app and syncing account A’s content to this device. Make sure all of account A’s content is synced down by verifying that Selective Sync is not enabled.
    2. When account A is done syncing, you can unlink it following the instructions above.
    3. Log in with account B and choose Install. If you’re merging two personal accounts, the Dropbox folder for account A will be renamed Dropbox (Old) and account B will now be using the new Dropbox folder.
    4. Locate the Dropbox (Old) folder, from account A, in your computer and open it.
    5. Locate the Dropbox folder, for account B, and open it.
    6. Copy or move the files from the Dropbox (Old) folder (account A) to the new Dropbox folder (account B). If you receive a message indicating that there is already a file named “.dropbox” in your new Dropbox folder, choose “Don’t copy”.
    7. The merge will be completed after you finish copying or moving all the content desired to account B’s Dropbox folder and the changes sync.

    If you copy folders or files with the same names from one folder to the other, the recently copied files will now have a (1) appended to their names to indicate that they’re different from the existing version. You should manually decide how to resolve these duplicates.

    Vista/Win7/Win8/Win10

    Unlink your Windows computer from the desktop app

    1. Click the Dropbox icon from your system tray. You may need to click the arrow to show all system tray icons.
    The Dropbox icon on the system tray
    1. Click the gear icon and select Preferences... from the menu.
    2. Select the Account tab.
    3. Click Unlink This Dropbox... and confirm your choice.
    Unlink This Dropbox button from Dropbox preferences
    Unlink button in the desktop app

    When you unlink your computer, Dropbox will prompt you to sign in again.

    Relink your Windows computer from the desktop app

    If you sign in with the same account, the app will seamlessly resume syncing for the Dropbox folder in the existing location. If the location or name of the folder has changed, you'll need to select this location or manually merge the content of the folders (instructions below).

    Windows Client Log In Screen
    Desktop app Log In Screen

    If you link your computer to a different account, the app will detect that another Dropbox folder already exists on the computer. It will then give you two options at this point:

    Windows install options
    You will be prompted with two options Choose Another Location or Install

    • Choose Another Location: If you want your new Dropbox folder to be in a location different than your existing folder, this option will allow you to choose another location for the new Dropbox folder tied to the account you are linking.
    • Install: If you want your new Dropbox folder to be in the same location as your existing one, choose this option. This option will rename the existing Dropbox folder to Dropbox (Old) and will create a new Dropbox folder for the account you’re currently linking.
    Dropbox Old Folder
    Dropbox (Old)

    Manually merge the contents of two Dropbox accounts

    Manually merging is useful if you want to transfer all your files to a new Dropbox, or combine two accounts with different files. Follow the steps below to merge your Dropbox accounts.

    • Note: This process will not transfer membership to shared folders—it will only transfer the folders themselves. If you choose to merge accounts, you may need to rejoin any shared folders you were previously a member of.

    Instructions to manually merge:

    Let’s call the account that you want to copy contents from Account A. Account B would be the second account where you want to place all the merged files.

    1. Sync all of Account A’s content to a computer. You can accomplish this by signing in to your desktop app and syncing Account A’s content to this device. Make sure all of Account A’s content is synced down by verifying that Selective Sync is not enabled.
    2. When Account A is done syncing, you can unlink it following the instructions above.
    3. Log in with account B and choose Install. If you’re merging two personal accounts, the Dropbox folder for Account A will be renamed Dropbox (Old) and account B will now be using the new Dropbox folder.
    4. Locate the Dropbox (Old) folder, from Account A, in your computer and open it.
    5. Locate the Dropbox folder, for account B, and open it.
    6. Copy or move the files from the Dropbox (Old) folder (Account A) to the new Dropbox folder (account B). If you receive a message indicating that there is already a file named “.dropbox” in your new Dropbox folder, choose “Don’t copy”.
    7. The merge will be completed after you finish copying or moving all the content desired to account B’s Dropbox folder and the changes sync.

    If you copy folders or files with the same names from one folder to the other, the recently copied files will now have a (1) appended to their names to indicate that they’re different from the existing version. You should manually decide how to resolve these duplicates.

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