{"en":"This page is not currently available in your language.","id":"Halaman ini sekarang belum tersedia dalam bahasa Anda.","ms":"Laman ini kini belum boleh didapati dalam bahasa anda.","es_ES":"Esta página no está disponible en tu idioma en este momento.","da_DK":"Denne side er i øjeblikket ikke tilgængelig på dit sprog.","fr":"Cette page n'est actuellement pas disponible dans votre langue.","de":"Diese Seite ist zurzeit nicht in Ihrer Sprache verfügbar.","en_GB":"This page is not currently available in your language.","pl":"Ta strona aktualnie nie jest dostępna w Twoim języku.","it":"Al momento questa pagina non è disponibile nella tua lingua.","nl_NL":"Deze pagina is momenteel niet beschikbaar in je taal.","nb_NO":"Denne siden er for øyeblikket ikke tilgjengelig på språket ditt.","ru":"На данный момент эта страница недоступна на вашем языке.","zh_TW":"此頁面目前沒有您語言的版本。","sv_SE":"Denna sida är för närvarande inte tillgänglig på ditt språk.","th_TH":"หน้านี้ยังไม่มีให้บริการในภาษาของคุณในขณะนี้","zh_CN":"本页面暂无您所需的语言版本。","ja":"申し訳ありませんが、このページは選択した言語ではご利用になれません。","pt_BR":"Esta página não está disponível no momento em seu idioma.","ko":"현재 이 페이지는 한국어 번역이 제공되지 않습니다.","es":"Esta página aún no está disponible en tu idioma.","uk_UA":"На даний момент ця сторінка недоступна на вашій мові.","en_AU":"This page is not currently available in your language."}

Why do I see HTTP connections from the desktop client?

Occasionally you may see the Dropbox desktop client making HTTP connections to other locations. We do this to collect data on TLS connection failures. 

Periodically, we send a “ping” to our servers via both HTTP and HTTPS. The Dropbox service compares and aggregates such pings and generates statistics that our engineers can use to identify whether there is a rise in rates of TLS connection troubles. This allows us to continuously improve our service quality and provide early warning of potential problems.

Data sent to Dropbox via this mechanism does not contain any personally identifiable information, client log information, file metadata or contents. Nevertheless, we encrypt the data with public-key cryptography to protect confidentiality and integrity.

We’re sorry to hear that. Let us know how we can improve:

Thanks for your feedback! Let us know how this article helped:

Thanks for your feedback!

Community answers

    Other ways to get help

    Community

    Twitter support

    Contact support