How do I redeem the Dropbox promotion that comes with my device?

Dropbox has many partnerships with device manufacturers and service providers that give promotional space for a period of time. You may be eligible to redeem promotional space on your Dropbox account if you've recently gotten a new device or joined a plan with one of the following companies:

If eligible, you will need to sign in to your Dropbox account (or create a new account) from the Dropbox app on your device, and then complete our Get Started steps.

Note that the terms of each promotion differ. For detailed steps on redeeming a Dropbox space promotion, or to see terms specific to a promotion, click the name of a company above.

Even if you aren't eligible, there are several other ways to get more space.

How do I check if I've redeemed a promotion?

  1. Sign in to dropbox.com.
  2. Navigate to your account page.
  3. Click View space earned.
  4. There will be an entry listed for all redeemed promotions with the corresponding amount of extra space earned.

How do I check when my promotional space expires?

  1. Sign in to dropbox.com.
  2. Navigate to your account page.
  3. Click View space earned.
  4. There will be an entry for all earned promotional space with a corresponding expiration date.

What happens when my promotional space expires?

When your promotional deal expires, your Dropbox quota returns to 2 GB (and any additional space you earned through referrals or other bonuses). All of the files in your Dropbox folder are available to you on your computers, phones, and at dropbox.com; however, Dropbox stops syncing the files in your account and you can't add more files.

You can get more space by upgrading to Dropbox Plus.

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