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What is the current Dropbox promotion on Lenovo devices?

Select models of Lenovo computers purchased in select countries during or after January 2017 may be eligible for an additional 30 GB of Dropbox space for 12 months from the date of purchase. This promotional space is in addition to the 2 GB of space included with a free Dropbox Basic plan.

How long is the promotional space valid?

The 30 GB of promotional space on select models of Lenovo devices is valid for 12 months from the date the promotion is redeemed.

How much time do I have to redeem the promotional space?

プロモーションはデバイスご購入から 12 か月以内に申請してください。

Which Lenovo devices are eligible for the promotion?

Your device may be eligible if you see a prompt to install Dropbox and create a new Dropbox account in the Lenovo Welcome software.

If I purchased multiple promotion-eligible devices, can I redeem the same offer multiple times?

No. Each Dropbox account can only redeem the same type of promotion once. For example, you can’t redeem the promotion for the Lenovo 30 GB for 12 months more than once.

Can I transfer my promotional space to another Dropbox account?

いいえ、プロモーションで獲得した容量を移行することはできません。

Can I get the promotion on a refurbished or used device?

いいえ、プロモーション容量は対象となるデバイスを新品でご購入したユーザーのみを対象としています。

Why am I not eligible for promotional space?

さまざまな理由でプロモーションを申請できない場合があります。次をご覧ください。

  • You have already redeemed a promotion on a Lenovo device—you’re only eligible to redeem the same type of promotional deal once
    • For instance, you can’t redeem the promotion for the Lenovo 30 GB for 12 months more than once, even if you buy multiple eligible Lenovo devices
  • You didn’t see a prompt to sign in to your Dropbox account or create a new Dropbox account in the Lenovo Welcome software
  • You bought your device pre-owned or refurbished, and the previous owner redeemed the promotional deal associated with the device
  • Your device may not be eligible for the promotion due to some country and retailer exclusions
  • You signed in to an existing Dropbox account
    • For selected Lenovo computers, this promotion is only valid for new Dropbox accounts created within the Lenovo Welcome software

I’m on an eligible device. Why can’t I redeem the promotional space?

Here are a few reasons why you might not be able to redeem the promotional space from your eligible device:

  • You haven’t completed the Get Started steps
  • You’ve already redeemed another Lenovo promotion, because each user is only eligible to redeem the same type of promotional deal once
  • Your device was refurbished or pre-owned, because the promotional space is only available to the original buyer of the new, eligible device
  • You installed Dropbox without using the prompt in the Lenovo Welcome software
    • You must install Dropbox by following the prompt in the Lenovo Welcome software to be eligible

How do I check if I’ve successfully redeemed the promotion?

To verify your promotional space, go to your account page and click View all space earned.

How do I check when my promotional space expires?

To verify the date your bonus space was first awarded, visit your account page and click View all space earned. The bonus space will expire 12 months from this date.

What happens when my promotional space expires?

プロモーション期間の終了後は、ご利用の Dropbox 容量はプロモーション以前の容量に自動的に戻ります。Basic アカウントをご利用いただいている場合、2 GB に紹介やその他のボーナス容量を加算した容量に戻ります。

If you're over your limit after expiration, you'll no longer be able to save new photos, videos, and docs to Dropbox. To get more space, you can upgrade to Dropbox Plus.

Previous Lenovo promotions and promotional terms

Previously, Dropbox supported several other promotions for Lenovo devices. If you purchased a Lenovo device during or after January 2017, the 30 GB promotion discussed in this article may apply for you. If you purchased a Lenovo device before December 2016, you may see an older promotion:

  • Select models of Lenovo computers purchased in select countries during March 2015 or after may have been eligible for an additional 15 GB of Dropbox space for 6 months
  • Select models of Lenovo computers purchased in Japan during January 2016 or after may have been eligible for an additional 25 GB of Dropbox space for 12 months

Terms of the Dropbox 30 GB promotion for Lenovo computers (current promotion)

For Lenovo computers that were purchased during or after January 2017 and have the Dropbox prompt appear in the Lenovo Welcome software, the promotion is available to the first user who (a) signs up for Dropbox, and (b) completes 5 out of 7 steps of the Dropbox "Get Started" guide. The promotion is for a single Dropbox personal plan account to receive, for 12 months from the date of redemption, an additional 30 GB of storage space in addition to the storage space Dropbox offers to users with free accounts. Each user is only eligible for one promotion of this type for a single account. When the 12-month promotional period ends, the 30 GB of promotional space added to the user's Dropbox service will be automatically removed. Use of Dropbox is subject to the Dropbox Terms of Service, Privacy Policy, and other terms. Promotion not available in China, Cuba, Iran, North Korea, Sudan, or Syria.

Terms of the Dropbox 15 GB promotion for Lenovo devices (past promotion)

For Lenovo PCs that have the Dropbox application installer pre-loaded, the promotion is available to the user on that device who (a) first signs up for a new Dropbox account and (b) completes the Dropbox "Get Started" guide. The promotion is for a single Dropbox account to receive, for 6 months, an additional 15 GB of storage space in addition to the storage space Dropbox offers to users with free accounts. Each user is only eligible for one promotion of this type. The promotion may not be available to users who have previously received a Dropbox promotion through the purchase of a non-Lenovo device. When the 6-month promotional period ends, the 15 GB of promotional space added to the user's Dropbox service will be automatically removed. Use of Dropbox is subject to the Dropbox Terms of Service, Privacy Policy, and other terms. Promotion not available in China, Cuba, Iran, North Korea, Sudan, or Syria.

Terms of the Dropbox and Lenovo 25 GB Japan promotion (past promotion)

For Lenovo Japan devices that have the Dropbox application installer pre-loaded, the promotion is available to the user on that device who (a) first signs up for a new Dropbox account and (b) completes the Dropbox "Get Started" guide. The promotion is for a single Dropbox account to receive, for 1 year, an additional 25 GB of storage space in addition to the storage space Dropbox offers to users with free accounts. Each user is only eligible for one promotion of this type. The promotion may not be available to users who have previously received a Dropbox promotion through the purchase of a non-Lenovo Japan device. When the 1 year promotional period ends, the 25 GB of promotional space added to the user's Dropbox service will be automatically removed. Use of Dropbox is subject to the Dropbox Terms of Service, Privacy Policy, and other terms. Promotion not available in China, Cuba, Iran, North Korea, Sudan, or Syria.

How do I redeem the promotional space on my Lenovo computer?

デバイスがプロモーションの対象になる場合は、次のステップを実行して無料容量を申請してください。

  1. ご利用の Lenovo パソコンで Lenovo Welcome ソフトウェアを起動します。
  2. Create a new Dropbox account (this promotion is available only to new users on selected Lenovo computers).
  3. Complete 5 out of 7 of the Dropbox Get Started steps.

この度はフィードバックをお寄せいただきありがとうございました。よろしければ、Dropbox をどのように改善すべきかご指摘ください。

フィードバックをお寄せいただきありがとうございます。この記事がどれほど役に立ったかをお知らせください。

フィードバックをお寄せいただきありがとうございます。

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