Collect files from people with file requests

Use file requests to collect and receive files from anyone, right in your Dropbox account. With file requests:

  • Anyone can send you a file, whether they have a Dropbox account or not
  • All the files you collect are automatically organized into a single Dropbox folder. 
  • People who upload files to your file request cannot access your Dropbox. Only you can view files uploaded by others, unless you decide to share them.

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How to create a file request

  1. Sign in to dropbox.com.
  2. Click Files.
  3. Click File requests.
  4. Click Request files.
  5. Enter a name for the folder that will store all collected files under What are you requesting?
  6. Under Where should these files go in your Dropbox?, you'll see the path to the new folder populate. If you'd like to change the folder's location, click Change folder.
  7. If you’re a Dropbox Professional or Business customer, you can add a deadline for these submissions. Click Add a deadline to set your deadline. You can also Allow late uploads and choose a timeframe.
  8. Click Next.
  9. Click Copy link to copy the file request link and send it to anyone you want to request files from. Or you can enter emails of the people you need files from and send the file request directly from Dropbox.
  10. Click Done.

You’ll receive an email whenever people upload files to your file request. 

Note: By default the uploaded files are private. You can share the uploaded files by selecting a shared folder or by sending a link to the files.

If you want to change your file request once it's created, follow these steps:

  1. Sign in to dropbox.com.
  2. Click Files.
  3. Click File requests.
  4. Click the (ellipsis) icon.
  5. Click Edit.
  6. You can edit both What are you requesting? and Where should these files go in your Dropbox?
  7. Click Save.

How to close a file request

You can close a file request when you'd like to stop receiving files. Once a file request is closed, people with an invitation link can’t upload files to your Dropbox.

  1. Sign in to dropbox.com.
  2. Click Files.
  3. Click File requests.
  4. Click the (ellipsis) icon.
  5. Click Edit.
  6. Click the Close request button.
  7. View your closed file requests from the Closed tab. 

Note: You can reopen a closed file request. From the Closed tab, hover over the file request you're interested in and click Reopen.

Do file requests take up space in my Dropbox account?

All files collected for a file request will take up space in your Dropbox account. To ensure that you can accept the files that you're requesting, check how much space you have in your account.

Note: You need enough space in your Dropbox account to receive the files sent through a file request.  The people you invite to upload files will receive an error that your Dropbox account doesn’t have enough space.

If you're a Dropbox Business admin, learn how to manage file requests for your Dropbox Business team.
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