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Upgrade an individual account to a Dropbox Business team

If your organization has been sharing a single Dropbox Basic, Plus, or Professional account, you can upgrade to Dropbox Business to improve the way team members work together. 

Dropbox Business is a subscription plan that allows teams to:

  • Mitigate the risk of data loss and conflicted copies
  • Keep files secure by requiring separate sign-in credentials for each team member
  • Have better control over sharing, and built-in ways of removing members who are no longer a part of your team
  • Allow team members to keep personal and work files separate

How to upgrade to Dropbox Business

Step 1: Reset your password

First, consider resetting your Dropbox password. Since your colleagues will soon have separate accounts, you don't want them accessing your account moving forward.

  1. Sign in to your Basic, Plus, or Professional account on dropbox.com.
  2. Click your avatar at the top of any page to open the account menu.
  3. Select Settings.
  4. Select the Security tab.
  5. In the Password section, click the Change password link.

Step 2: Upgrade your account and invite team members

Now, that you've reset your password, you can upgrade your Basic, Plus, or Professional account to Dropbox Business.

Once you've finished purchasing your Business account, you can invite colleagues to your team.

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin Console.
  3. Open the Members page and click Invite members.
  4. Enter the email addresses of those you'd like to invite, and then click Invite to team.
    • Use each person's individual email address when inviting them.

Step 3: Disconnect devices

Next, you can ensure that no other users are accessing your account by unlinking colleagues' devices from your account.

  1. Sign in to dropbox.com with your admin credentials.
  2. Click your avatar at the top of any page to open the account menu.
  3. Select Settings.
  4. Select the Security tab.
  5. In the Devices section, click the X beside each device you would like to unlink.
    • When unlinking, it is best to select "Delete files from this computer the next time it comes online?" Selecting this option will remotely wipe files from these devices, and remove the Dropbox folder.

Step 4: Accept the invitations

Each person you invited will receive an email invitation. They'll need to accept this invitation in order to successfully join your team.

Your colleagues will then be prompted to sign in to Dropbox again on their devices; they should use the same email address they used to join the team.

Note: When your colleagues first sign in and open the Dropbox folder, they may not have all of the necessary files in their accounts. You’ll need to share the appropriate folders with them.

Step 5: Set permissions for your folders

Since we have unlinked and remote wiped all of the devices connected to your account, you should be the only one who's able to see the files and folders in your account. You can make sure that your folder structure and permissions are exactly how you like them before sharing them with the rest of the team.

Note: You'll need to invite your colleagues to specific folders in order for them to have access.

As soon as your colleagues accept your invitations, the folders you've shared will automatically begin syncing to their devices.

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