Dropbox Premium Support Add-On
Get 24/7 white glove support—including 1-hour email response times—and proactive feature guidance so you can focus on what matters.
Get premium support 24/7—even on holidays
The premium support add-on caters to your schedule. If you need a support engineer, just pick a time—day or night. And even if you started with chat or email—you can easily switch to live phone support.
Premium support features invigorate teams
You’ll get product and new features training, plus ongoing support so teams can use Dropbox like pros. Set up accounts, learn about sharing files and folders, and syncing docs so you can keep moving ahead.
Get faster responses on issues you have
With Dropbox Premium Support, you’ll hear back within an hour of your request. And you’ll always hear back from a live human being.
Dropbox Business add-ons for better business
Resources to learn more
Security eBook
Find out how Dropbox can help your organization thrive in a remote workplace.
Secure Collaboration Webinar
Learn how you can unlock secure and scalable collaboration for dispersed teams.