Dropbox Premium Support Add-On

Get 24/7 white glove support—including 1-hour email response times—and proactive feature guidance so you can focus on what matters.
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Get premium support 24/7—even on holidays

The premium support add-on caters to your schedule. If you need a support engineer, just pick a time—day or night. And even if you started with chat or email—you can easily switch to live phone support.

Premium support features invigorate teams

You’ll get product and new features training, plus ongoing support so teams can use Dropbox like pros. Set up accounts, learn about sharing files and folders, and syncing docs so you can keep moving ahead.

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Get faster responses on issues you have

With Dropbox Premium Support, you’ll hear back within an hour of your request. And you’ll always hear back from a live human being.

Dropbox Business add-ons for better business

Extended Version History

Recover accidentally deleted content and undo unwanted file changes, for up to 10 years with the Extended Version History Add-On.

Data Governance

The Data Governance Add-On bundles Extended Version History with our legal holds features so IT organizations can reduce regulatory and compliance risks and costs.

Advanced Team & Content Controls

The Advanced Team & Content Controls Add-On, powered by BetterCloud technology, allows IT admins to deploy Dropbox on team devices and govern data in one place.

Resources to learn more

Security eBook

Find out how Dropbox can help your organization thrive in a remote workplace.

Read the ebook

Secure Collaboration Webinar

Learn how you can unlock secure and scalable collaboration for dispersed teams.

View the webinar