How do I select an event to recover deleted files from?

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Need help recovering a bunch of files that were deleted? Send us a link to the event you'd like to undo. This will speed up the process and ensure we restore the right files.

Get a link to the event you'd like to undo

  1. Sign in to the Dropbox website (if you haven't already).
  2. Click on Events in the sidebar on the left.
  3. If the event you're looking for occurred in a shared folder, select the shared folder from the pull-down menu at the top of the page.
  4. Look for the event where the files were deleted and click on its link.
  5. Click on the link in the event you want to undo Click on the link in the event you want to undo
  6. Copy the link in your browser's address field.
  7. Copy the link in your browser's address field Copy the link that appears in your browser's address field
  8. Send us a help request and paste the event link in your message.

Video tutorial

See a short video on how you can retrieve the link to the event you'd like to undo.

Video

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