Smart Sync for team admins

This article discusses a feature that's available to all Dropbox Professional customers, and via early access for Dropbox Business teams. If you’d like to use this feature with your team, you can enable it and get started.

What does it mean for a Dropbox product to be in "alpha" or "beta"?

Smart Sync helps you and your team share content without worrying about overloading your hard drives. Smart Sync team settings are available to Dropbox Business team admins.

When your team starts using Smart Sync, content that’s already downloaded to team member devices remains downloaded. New content is automatically online-only unless you change this setting in the Admin Console. Team members can also chose a personal default for each of their connected computers.

Learn more about Smart Sync for team members.

How do I set the Smart Sync default for my team?

The Smart Sync default applies to new content after the default is enabled and isn’t retroactive. The Smart Sync default applies to:

  • Joining a shared folder
  • Linking a new device
  • Adding new content from another computer

To set a default for your team:

  1. Sign in to with your admin account.
  2. Click Admin Console.
  3. Click Settings.
  4. Click Smart Sync.
  5. Select a default for Smart Sync:
    • Synced locally
    • Online-only

Note: You don’t need to set a default for team members to use Smart Sync.

While the admin setting is the initial default, team members can change their device settings to a different default.

Learn more about Smart Sync for team members.

Frequently asked questions

What are the system requirements for Smart Sync?

Smart Sync works on Microsoft Windows Vista and above, and on Mac OSX 10.9 and above.

Can I manage Smart Sync settings for individual team members?

No, Smart Sync settings are team wide, or set by individual team members. Individual team members can manage their own Smart Sync settings at the device, folder, and file level.

Can I manage Smart Sync settings at a folder level?

No, the Smart Sync default applies to all folders.

Can I prevent certain files or folders from being online-only or local?

No, team members have the ability to choose the settings for their own content.

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