Access your Dropbox folder in the Files app

Recently, Apple released a new app for iOS 11—the Files app. With the Files app, you can browse files stored on your device and on Dropbox, all in one place. If you have both a personal and work Dropbox account, you can browse both accounts in Files.

Apple owns and maintains the Files app. This article details how you can use this app with Dropbox.

Requirements

The Files app is available on iOS 11. To add your Dropbox folder to the Files app, download and sign in to the Dropbox iOS app, version 64.3 or later.

Notes

  • If you uninstall the Dropbox iOS app, your Dropbox folder is removed from the Files app

Access Dropbox in the Files app

  1. Open the Files app.
  2. Under Locations, you’ll see your Dropbox folder.
  3. Tap your Dropbox folder.

Note: If you connected your work and personal Dropbox accounts on your phone, you'll see both folders.

In your Dropbox folder on the Files app, you can:

  • Browse your files
  • View files
  • Download files
  • Copy files
  • Move files
  • Rename files
  • Edit files
  • Upload files directly to Dropbox from supported apps

Tap a file to download and view the file. Most files preview natively on iOS. However, some files may open in another app on your phone or tablet.

Note: To download a file, you need access to Wi-Fi or cellular data. If you need to view a file offline, make the file available offline in the Dropbox iOS app.

What Dropbox features are not currently available on the Files app? 

We’re working to make Dropbox work seamlessly with the Files app. However, some Dropbox features aren't yet available from the Files app. These features include:

  • Managing shared folder sharing settings.
  • Searching the entire Dropbox folder (search is limited to only the current folder you're browsing, and to recently opened folders)
  • Real-time collaboration on files (currently, if two people edit a file at the same time, they create conflicted copies)
  • Syncing Favorites from the Dropbox iOS app to the Files app
  • Commenting on files
  • Opening folders with more than 10,000 files or folders
  • Recovering recently deleted Dropbox files from the Recently Deleted menu
  • Previewing "bundle" files, like Garageband, Ominoutliner, and iWork '09 documents (you may see Authentication error when trying to open these files)
  • Moving files or folders to a folder that you havent opened yet (some folders aren't listed as possible locations unless you open that folder before attempting the move)
  • If a passcode is set up for the Dropbox app, your Dropbox folder isn’t available in the Files app
  • Accessing files in the Dropbox folder while offline
  • Syncing tags or colors in the Files app

While we work to improve the Dropbox integration with the Files app, you can use the Dropbox iOS app to access some of these features as usual.

With iOS 11, Apple also added new options to capture photos and videos in a new format. Learn more about HEVC, HEIC, and HEIF files on iOS devices.

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