Using Dropbox Paper with Dropbox Business

If you use Dropbox Paper on a Dropbox Business team, you have the added benefit of admin and security controls to protect your business docs. However, some security options don’t yet include Dropbox Paper. Read on to learn which options are not available for teams using Dropbox Paper.

To be sure your team is compliant with the standards and regulations listed below, or that you have all available admin controls, you can disable Dropbox Paper for your team.


  • Dropbox Paper is available to Dropbox Business teams at no additional cost. It's included in the regular monthly or annual cost of your subscription.
  • Dropbox Paper does not use any of your team's storage quota.

Standards and regulations unavailable for Dropbox Paper

Dropbox Paper isn’t included in the scope of these standards and regulations:

  • ISO certifications
  • CSA Star Registry listing
  • SOC reports

Learn more about Dropbox compliance with these standards.


Dropbox customers can sign business associate agreements (BAAs) in order to comply with the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH). Paper is not HIPAA-compliant, and Dropbox Business customers who have signed a BAA can’t use Paper.

Follow these steps to stop using Paper in order to sign a BAA:

  1. Export your Paper docs.
  2. Disable Paper.
  3. Sign a BAA.

Note: The ability to sign an electronic BAA via the admin console is available only to US-based customers that don’t use Dropbox Paper.

If your team already signed a BAA, but would like to enable Paper for your team, you need to revoke your BAA. Contact Dropbox Support to start this process.

Learn more about HIPAA compliance and Dropbox.

Admin controls unavailable for Dropbox Paper

Dropbox Paper isn’t included in the scope of these admin controls:

  • Device approvals
  • Enterprise mobility management
  • Network control

Device approvals

Device approvals is a security and access feature for Dropbox Business and Enterprise teams. With device approvals, admins can manage the devices that team members use to access their Dropbox Business accounts. The Dropbox Paper mobile app is not included in device approvals.

Enterprise mobility management

Enterprise mobility management (EMM) helps Dropbox Enterprise teams to manage mobile device usage on company apps, networks, and devices. The Dropbox Paper mobile app is not manageable by EMM.

Network control

Network control is a security and access feature available to Dropbox Enterprise teams. With this feature, IT admins can manage which Dropbox accounts can be used on their corporate network. Dropbox Paper is not currently managed through network control.

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