Growth Analyst

San Francisco, CA

Company Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.

Team Description

Our Business Strategy & Operations team sets and drives key business initiatives across the company. We complement and support product, engineering, sales, and marketing teams across three critical areas: corporate and business unit strategy, business planning and sales operations, and business systems and tools development.

Role Description

We're looking for a Growth Analyst to partner with marketing, revenue, and product teams to answer key questions about how to grow revenue, scale and monetize the business, and launch high-impact initiatives. We solve challenging problems and boost business growth through a deep understanding of user behaviors with applied analytics techniques and business insights. An ideal candidate should have robust knowledge of consumer lifecycle and behavior analysis, customer segmentation, digital campaigns, monetization analytics and business operations for a SaaS company.  

Responsibilities

  • Develop a deep understanding of customer journey phases and key business metrics
  • Perform analytical deep-dives to analyze problems and opportunities, identify hypothesis and design & execute experiments
  • Inform future experimentation design and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights
  • Create personalized segmentation strategies leveraging propensity models to enable targeting of offers and experiences based on user attributes 
  • Identify key trends and build executive-facing dashboards to track progress of acquisition, monetization and engagement trends. 
  • Extract actionable insights through analyzing large, complex, multi-dimensional customer behavior data sets 
  • Translate complex concepts into implications for the business via excellent communication skills, both verbal and written
  • Understand what matters most and prioritize ruthlessly
  • Work with cross-functional teams (including Data Science, Marketing, Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Requirements 

  • Bachelors’ or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
  • 3-5 years experience using analytics to drive key business decisions; examples include business/product/marketing analytics, business intelligence, strategy consulting
  • Proven track record of being able to work independently and proactively engage with business stakeholders with minimal direction
  • Significant experience with SQL and large unstructured datasets such as Hadoop
  • Proficiency in programming/scripting and knowledge of statistical packages like R or Python is a plus
  • Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
  • Strong verbal and written communication skills

Benefits and Perks

  • 100% company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off 
  • Company sponsored tech talks (technology and other relevant professional topics)
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

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