Staff Quantitative Researcher - Location Flexible

San Francisco, CA; Remote - US

Company Description

Dropbox is now a Virtual First company, which means work outside of an office will be the primary experience for all employees. Being Virtual First also means the location of our employees is targeted but flexible. If “Location Flexible” is listed in the job title of a role, the role can be located in any of the states where Dropbox is authorized to do business.** Some roles (including those which do not have “Location Flexible” in the job title), however, may have to be co-located with their teams in certain locations. Please work with your recruiter and your hiring manager to understand any location constraints of a particular role and to communicate your location preferences. **Dropbox is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Dropbox is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Dropbox is registered.

Dropbox is one place to keep life organized and keep work moving. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has offices around the world. For more information on our mission and products, visit dropbox.com.

Team Description

Our Design team crafts delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.

Role Description

As part of our Central Research & Insights team, you will lead research initiatives that guide Dropbox company innovations on a global scale. In this Staff Research role, you will be responsible for defining, leading, analyzing, and socializing research studies to better understand our users from around the world and help answer the core questions of the business. You will help drive innovation by asking some of the most interesting and important topics to our business, such as “what is the future of work in a digital age?”
The cross-functional team you’ll work with are nimble, dynamic, and collaborative senior researchers. The types of projects you’ll lead will focus on:
  • Assessing opportunities for Dropbox to innovate, grow and differentiate around the world
  • Understanding how customers want to engage with their working and personal lives synchronously and asynchronously
  • Evaluating consumers’ motivations and unmet needs to improve acquisition and retention
  • Optimizing customers’ end-to-end experiences with our product

Responsibilities

Come join a diverse and collaborative team of researchers who work directly with product and marketing leaders to help Dropbox understand the future of how we organize our work and lives in 2021 and beyond. For this position, we are looking for experts in quantitative methods, with an understanding of how to integrate diverse sources of insights. Experience in applying qualitative methods would be an advantage. We are looking for someone that can take a holistic approach to designing studies that provide an understanding of how people's attitudes, beliefs, or stated needs relate to their actions or behaviors. 

Requirements

Minimum Qualifications
  • 7+ years in a quantitative field, such as consulting, market research, product development or user experience research
  • Ph.D. or MA/MS in social science (e.g., Communication, Sociology, Political Science, Economics, Psychology), or in a quantitative field (e.g., Statistics, Informatics, Econometrics) with experience answering social questions
  • Knowledge in quantitative research methodologies (e.g., survey sampling and design, significance testing, regression modeling, experimental design, behavioral data analysis)
  • Interest in and experience executing hands-on, primary research
  • Experience in data manipulation and analysis using statistical tools (R/SAS/Stata, SQL/Hive)
  • Ability to ask, as well as answer, meaningful and impactful questions for businesses
Preferred Qualifications
  • 7+ years of experience conducting research in an organization or consulting environment, including working with key stakeholders to understand and clarify their people research needs, and communicating analyses to technical and non-technical audiences.
  • 4+ years of experience applying multivariate statistical methods such as GLM, analysis of quasi-experimental research designs with non-equivalent groups (e.g., regression adjustment, matching, propensity score stratification), longitudinal analysis, classification, dimension reduction, clustering, hierarchical linear (random effects) modeling, etc., to people research problems in organizations.
  • Experience executing mixed-methods research (combining qualitative and quantitative methods)
  • Experience conducting international/cross-cultural research
  • Experience with SQL/Hive and/or Python and large datasets 
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Benefits and Perks

  • Generous company contribution toward individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off
  • Company sponsored tech talks (technology and other relevant professional topics)

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