Online Revenue Operations - Danish

Online Revenue Ops Team | Dublin, Ireland

Dropbox is the home for your most important stuff—now we're bringing it to life with a growing family of products. As we scale our global brand, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world.

Our online revenue operations team makes sure our users get the most value out of Dropbox. We're responsible for onboarding, educating, supporting, and renewing our customers.

We're building the next great technology company and are looking for excellent talent to help develop our operations internationally. At Dropbox in Dublin, you’ll have the opportunity to join a talented team of Dropboxers and hit the ground running with a singular focus: using technology to simplify the lives of people everywhere! We’re looking for the best of the best to help lead Dropbox into the next frontier. We hope that’s you.

Responsibilities

  • Deliver user delight through scaled and one-to-one customer interactions
  • Develop a comprehensive knowledge of your market and deliver feedback on your users needs
  • Find new and creative ways for users to help themselves
  • Identify, evaluate, and Identify opportunities to increase user happiness in everything you do
  • Become an expert in a specific area of Dropbox’s products and user experience
  • Identify and gather relevant market insights for your market
  • Work cross-functionally to execute/deliver great user experience in your market

Requirements

  • Native Danish Speaker
  • Fluency in English is required
  • You use and love Dropbox
  • You constantly strive for peak efficiency and work “smart”
  • You are passionate to help drive Dropbox growth in your market
  • Ideally, you’ve solved analytical problems using quantitative approaches
  • You can communicate complex technical information in user-friendly ways
  • You have a BA or BS degree, and your academic record is outstanding
  • You have 2–5 years of work experience
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