Choose the right Dropbox for you

Frequently asked questions

What is a Dropbox Business user?

A user is any person or role on your team with a unique email address. Each team member should have his or her own user license. Users can link their Dropbox accounts to as many of their devices as they’d like (PCs, phones, tablets, etc.) at no additional charge.

Can I have fewer than 3 users on my account?

Yes. The Dropbox Business base package includes 3 users, but you don’t need to use all the licenses right away. Since licenses can be reused, many of our customers reserve extra licenses for contractors or clients.

Can I upgrade my existing Dropbox Basic or Plus account? How does migration work?

Yes. Moving to a Business account is easy! All your content will stay the same — your files will stay where they are, and all your settings (like shared folder relationships and linked devices) will remain the same. For admins, all your team members who already use Dropbox will have that same experience, and anyone without an existing Dropbox account will be prompted to sign up when you send them an invite.

Can I share files or folders with Basic/Plus users if I’m on a Business account?

Absolutely! As long as your team admin permits external sharing, you can share with any Dropbox user, even if they’re not a member of your Dropbox Business team. However, shared folder members who are not on your Business team will be limited by their own storage quotas. So while your team members will have more space to add and edit files in a shared folder, Dropbox Basic or Plus users will be restricted by their personal quota.

What distinguishes Dropbox Business from competitors?

With best-in-class sync, Dropbox is used globally by over 500 million people, across devices and platforms. Familiarity and love of our product makes it easy to adopt and implement. Also, our enhanced security, admin controls, and collaboration tools give businesses the peace of mind to work efficiently.

How much space does my team get?

Dropbox Business provides three plans to fit your team’s needs. The Standard plan gives your team 2 TB of shared storage. For teams needing more space, the Advanced and Enterprise plans provide as much space as you need.

What is the difference between Dropbox Business Standard and Dropbox Business Advanced?

Standard provides teams with 2 TB of storage and simple sharing and collaboration tools. For teams needing more storage and security, Advanced provides as much space as your team needs in addition to sophisticated admin, audit, integration, and security features. Learn more about our plans here.

What is Dropbox Enterprise?

Dropbox Enterprise is a productivity platform equipped with all the core capabilities of Dropbox Business, plus advanced security and control, enhanced customer support and customization to meet your large organization’s needs.

Do you have any discounts for non-profits or educational institutions?

Yes! Please contact our sales team for more information.

Do you have any volume discounts?

Yes! Please contact our sales team for more information.
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