Under the hood:
architecture overview

Dropbox is designed with multiple layers of protection, including secure data transfer, encryption, network configuration and application-level controls distributed across a scalable, secure infrastructure.

Dropbox users can access files and folders at any time from a number of interfaces, including the desktop, web and mobile clients, or via third-party applications connected to Dropbox. Each has security settings and features that process and protect user data whilst ensuring ease of access. All of these clients connect to secure servers to provide access to files, allow file sharing with others and update linked devices when files are added, changed or deleted.

Architecture and encryption at Dropbox

Our architecture is comprised of the following services:

Encryption and application service

This service handles all processing for the Dropbox applications. Each file is split into blocks, and each block is encrypted using a strong cipher. Only blocks that have been modified are synced. When a change is made, new or modified blocks are processed and transferred to the storage service.

Storage service

The actual contents of users’ files are stored in encrypted blocks with this service. Each individual encrypted file block is retrieved based on its hash value, and an additional layer of encryption is provided for all file blocks at rest using a strong cipher.

Metadata service

Basic information about user data (including file names and types), called metadata, is kept in its own discrete storage service separate from file blocks. This metadata acts as an index for data in users’ accounts, and is sharded and replicated as needed to meet performance and high availability requirements.

Notification service

This is a separate service dedicated to monitoring if changes have been made to Dropbox accounts. No file data or metadata is stored or transferred here. Instead, clients establish a long poll connection to this service and wait for a change, which then signals a change to the relevant clients

Both dedicated internal security teams and third-party security specialists protect these services through the identification and mitigation of risks and vulnerabilities. These groups conduct regular application, network and other security testing and auditing to ensure the security of our back-end network. In addition, our responsible disclosure policy promotes the discovery and reporting of security vulnerabilities.

Data centres

Dropbox corporate and production systems are housed at third-party subservice organisation data centres and managed service providers located in the United States. These third-party service providers are responsible for the physical, environmental and operational security controls at the boundaries of Dropbox infrastructure. Dropbox is responsible for the logical, network and application security of our infrastructure housed in third-party data centres.


Dropbox file data at rest is encrypted using 256-bit Advanced Encryption Standard (AES). To protect data in transit between Dropbox apps (currently desktop, mobile, API or web) and our servers, Dropbox uses Secure Sockets Layer (SSL)/Transport Layer Security (TLS) for data transfer, creating a secure tunnel protected by 128-bit or higher Advanced Encryption Standard (AES) encryption.

Certificate pinning

At Dropbox, we use certificate pinning on our desktop and mobile clients. Certificate pinning is an extra check to make sure that the service you’re connecting to is really what it claims to be, and not an imposter. We use it to guard against other ways that skilled hackers may try to spy on your activity.

Perfect forward secrecy

For end points we control (desktop and mobile) and modern browsers, we use strong ciphers and support perfect forward secrecy. By implementing perfect forward secrecy, we’ve made it so that our private SSL key can't be used to decrypt past Internet traffic. This adds extra protection to encrypted communications with Dropbox, essentially disconnecting each session from all previous sessions. Additionally, on the web, we flag all authentication cookies as secure and enable HTTP Strict Transport Security (HSTS).

Key management

Dropbox’s key management infrastructure is designed with operational, technical and procedural security controls with very limited direct access to keys. Encryption key generation, exchange and storage is distributed for decentralised processing.

Dropbox manages file encryption on behalf of users to remove complexity, support advanced product features, and enable strong cryptographic control. File encryption is protected by production system infrastructure security controls and security policies. Access to production systems is restricted with unique SSH key pairs, and security policies and procedures require protection of SSH keys. An internal system manages the secure public key exchange process, and private keys are stored securely.

Find more details about our security architecture in our Dropbox Business security white paper.