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Privacy is paramount

Millions of people and 56% of Fortune 500 companies trust Dropbox with their most important files. We’ve earned that trust by keeping those files private and by making privacy the heart of everything we do.

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Our commitment to our users

Your Dropbox account – and any files or data stored within it – is private.

The only users who can see files stored in your Dropbox account are you and the people you’ve chosen to share the file or folder with.

Dropbox does not sell personal data.

We won’t sell your data or information to advertisers, third parties or anyone else, for that matter.

We work for your trust.

Nothing is more important than protecting your personal data. So we built a culture of security and privacy awareness, training each employee before they get access to systems or data.

Our job is to keep your data secure

Dropbox was designed with layers of protection – from encrypted file data transfer to application-level controls – across a secure, scalable infrastructure.

Protecting every user, anywhere

Antiquated laws that give people different protections based on where they live or maintain their citizenship don’t reflect the global nature of online services. We provide the same level of protection to all our users, and we scrutinise all the requests we receive, regardless of origin.

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Staying in step with GDPR

The General Data Protection Regulation, or GDPR, harmonises data protection laws across Europe, bringing them up to speed with rapid technological change. Dropbox has invested heavily in GDPR compliance, forming a team of data-protection specialists and completing a full assessment of our practices.

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Data governance adds greater security

Data management tools ease the burden on IT teams. The wealth of data and files across your organisation doesn’t have to feel like a liability. You just need to know it’s protected, under control and retrievable.

So if auditors come with questions, or if clients want to see an old file, you’re covered.

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Take control of your data with Dropbox’s Data Governance Add-On

Trusting Dropbox with your business ensures that your data is secure. And secure data is how you protect both your business and your customers.

Get a decade of relief

Recover any file edited or deleted within the last ten years.

Keep it out of the recycle bin

Create policies that define how long content must be kept.

Cover yourself in court

Preserve, track and export all documents and data relevant to litigation – without notifying end users or restricting access to files.

Meet your delete-by date

Permanently delete data at a specified date to comply with data-retention policies. You’ll also get alerts to upcoming file deletions.

Privacy FAQs

When it comes to privacy questions, you’re not alone. Get the answers to all your FAQs, ranging from deletion schedules to usage information to algorithmic analysis.

Our Privacy Policy

Our Privacy Policy describes how we collect, use and handle personal data when customers use our websites, software and services.

Our Trust Centre

Protecting your content is our greatest responsibility, and we built the Trust Centre to build your confidence in what we can do together.