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What is end-to-end encryption (E2EE)?

4 mins

Aug 22, 2025

A person managing sensitive work on laptop surrounded by notes, illustrating secure data handling in a personal workspace.

What does “end-to-end encryption” mean?

End-to-end encryption (E2EE) is a standard for protecting data while it’s being transferred from one end system or device to another. The method turns data such as messages and financial transactions into an unintelligible form while it’s being transferred to prevent third parties from accessing it.

E2EE keeps your data safe by making it unreadable to third parties as it travels between you and the intended recipient.

How is end-to-end encryption used?

Many communication platforms or messaging apps such as WhatsApp and Facebook Messenger use end-to-end encryption to protect users’ data and sensitive information. However, it’s also useful for teams working with financial transactions, healthcare data, and other highly sensitive information.

E2EE is widely used in business settings where data security is an absolute necessity, such as in the finance and healthcare industries. It's especially useful for helping companies comply with data privacy laws and regulations such as the Payment Card Industry Data Security Standard (PCI DSS).

Cloud storage providers like Dropbox can offer end-to-end encryption to protect digital files and folders and keep personal information safe online. 

How does end-to-end encryption work?

In E2EE, data is encrypted on the sender’s device or system and is only ever decrypted on the recipient’s device or system. To do so, a communication system creates two sets of cryptographic keys for each user—one public and one private:

  • Public keys—used to encrypt, “lock”, or “scramble” data with large numerical values created by an algorithm. It’s called “public” because it can be shared safely with everyone on the communications system, app, or network, as it can only be used to encrypt data.
  • Private keys—used to decrypt the data sent by the paired public key. Private keys are unique and are kept only by the message or data recipient on their device—never in the cloud.

In this method, hackers, other third parties, and even your cloud storage provider can’t intercept your encrypted message. They don’t have the necessary private key to unlock or decrypt the data, even while it’s stored on a server.

How is E2EE different from other types of encryption?

E2EE distinguishes itself from other encryption methods by employing a unique asymmetric encryption key technique. This approach involves using two distinct keys, one public and one private, for both the sender and the recipient. Unlike symmetric encryption, which relies on a single key shared between parties, E2EE provides an enhanced level of security.

There are two other standards of encrypting data that E2EE differs from:

  • Encryption in transit—all data is encrypted by the sender, decrypted by the server, then re-encrypted and sent to the recipient. Dropbox uses Secure Sockets Layer (SSL) and Transport Layer Security (TLS) to protect data in transit, which occurs during tasks like uploading or syncing files in your account.
  • Encryption at rest—data is encrypted while on a server and the decryption keys are either centrally managed or located on the same server. All files stored on Dropbox are encrypted at rest using 256-bit Advanced Encryption Standard (AES).
An illustration of two people communicating via end-to-end encryption.

Advantages and disadvantages of end-to-end encryption


Advantages of E2EE

E2EE offers a plethora of advantages, making it a preferred cybersecurity method for keeping data safe. These include:

  • Protecting sensitive information: E2EE serves as a robust shield against unauthorized access to sensitive data, especially in remote work settings where client financial details require utmost protection.
  • Preventing data tampering: By encrypting data during transmission, E2EE effectively thwarts attempts to alter or manipulate information, preserving its integrity.
  • Enabling regulatory compliance: E2EE plays a vital role in helping organizations adhere to stringent data privacy regulations and industry standards, such as the Payment Card Industry Data Security Standard (PCI DSS).

Disadvantages of E2EE

Despite its advantages, E2EE does have certain limitations:

  • Doesn’t encrypt metadata: E2EE doesn’t extend its protection to metadata, which includes information about the message such as the date it was sent.
  • Data is vulnerable to compromised recipient devices: If the recipient’s device is compromised, the encrypted data may become accessible to unauthorized individuals.

Put your data security first

Use Dropbox to store, manage, and share files with confidence—knowing only you can access them.

Protect your sensitive and confidential data with Dropbox

While E2EE may seem like a complex concept, Dropbox simplifies its implementation with multiple layers of protection including advanced features like key management. With Dropbox, activating end-to-end encryption requires just a few clicks, and revoking access to sensitive files is equally effortless.

Dropbox ensures that files are encrypted on users' devices before syncing securely with Dropbox servers, guaranteeing that no one, including Dropbox, can decrypt the files or access private keys.

By leveraging the robust security measures offered by Dropbox, businesses and individuals can safeguard their sensitive and confidential data, ensuring peace of mind in the digital age.

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