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What is cloud storage and how does it work?

7 mins

Jun 14, 2025

A data engineer examines server infrastructure in a secure data center.

How does cloud storage work?

When you upload a file to the cloud, it’s broken down into smaller pieces and stored across an infrastructure made up of multiple servers. These servers, in secure data centers, store your data.

All cloud storage keeps data accessible from any device with an internet connection. However, different cloud storage models offer varying levels of scalability, security, and flexibility. Let’s look at a few of them:

Public cloud storage

Public cloud storage is offered by third-party providers like Dropbox. This type of storage is ideal for businesses that need scalability and flexibility. It’s a great business option because you don’t need your own infrastructure.

Using this cloud storage model, businesses can store and access large volumes of data without needing their own servers or data centers. Dropbox cloud storage offers secure, scalable storage for personal and enterprise users alike.

Private cloud storage

Private cloud storage is dedicated storage for a single business. This type of storage is ideal for operations that need enhanced security and compliance. However, it does require investing your own infrastructure.

Private cloud storage is excellent for industries with tough compliance protocols—such as finance or healthcare. For example, hospitals can use it to store patient records securely and comply with HIPAA or GDPR.

Hybrid cloud storage

Hybrid cloud storage combines public and private cloud storage—balancing security and flexibility. It's perfect for businesses needing tight security for some data and affordable scaling for less sensitive information.

For example, a tech company could store sensitive intellectual property in a private cloud while using a public cloud for large, less-sensitive datasets—giving them the best of both cloud storage models for their operation.

Future cloud storage models

New cloud storage models make data management smarter faster and more secure, such as through:

  • AI-powered storage management: This can automate file organization, optimize storage, and predict storage needs, which is great for businesses wanting to optimize workflows or people who want to automatically sort photos, documents, and other files.
  • Edge computing: This model processes and stores data closer to the source, reducing latency and improving access speeds. It’s good for smart home security devices that keep data on-site and only send necessary data to the cloud. Another example is IoT devices, where companies can stop unnecessary data reaching their servers.

The future of cloud storage is about storing data smarter and goes far beyond traditional storage solutions.

Cloud storage types

There are different cloud models (public, private, and hybrid), and within those models, there are different types of storage—each suited to different needs. The right type of cloud storage ensures efficiency, scalability, and security:

File storage—simple storage that we all know

File storage is the most common type of cloud storage. It’s a structured, folder-based format, similar to how files would be organized on a computer or external drive. It’s great for teams working on shared files together.

For example, a marketing team working across multiple locations may store and share ad creatives, campaign materials, and brand assets in cloud file storage, ensuring everyone has access to the latest versions.

File storage is also ideal for personal storage, such as documents, images, and videos.

Block storage—high-performance storage

In this type of storage, data is divided into fixed-sized blocks, making it faster to retrieve and process. Each block is stored on its own and individual blocks can be used at the same time, which makes things much faster.

An example of it in action may be in a financial institution, where they use block storage to process thousands of real-time transactions per second—ensuring that their payment systems remain fast and responsive.

Block storage is ideal for business databases that need fast access and running high-performance applications.

Object storage—scalable and easily organizable storage

In this type, instead of using a traditional file structure, data is stored as objects with metadata, allowing for better scalability and organization. Objects can be tagged with detailed information, making them easy to retrieve.

Object storage is ideal for large-scale storage of unstructured data, like a healthcare network storing millions of imaging files (MRIs, CT scans, etc.). This way the image and all data like patient information are easily accessible.

Object storage is also used for storing and retrieving complex datasets efficiently, such as in AI and machine learning.

A healthcare professional accesses data on their computer in a busy hospital setting.

Advantages and disadvantages of cloud storage

Cloud storage may make data flexible, secure, and easy to access—but it’s not right for every situation. Knowing the pros and cons can help people and businesses make the right decisions.

Advantages of cloud storage include:

  • Scalability—easily expand storage as needed without investing in costly infrastructure, which is perfect for growing businesses and individuals managing large files
  • Cost-effectiveness—pay only for the storage you use, eliminating the need for expensive servers and IT maintenance
  • Disaster recovery—you can set up automatic backups to ensure your data stays safe, protecting against accidental deletions, hardware failures, or cyber threats
  • Remote access a collaboration—access files and collaborate securely on documents from anywhere, making cloud storage ideal for remote teams and global businesses

Disadvantages of cloud storage include:

  • Internet dependency—cloud storage requires a stable connection to access online-only files, although Dropbox syncs automatically when reconnected, ensuring you never lose progress
  • Security concerns—without proper encryption, data can be vulnerable, but Dropbox cloud storage offers end-to-end encryption (E2EE), multi-factor authentication, and complies with SOC 2 and GDPR
  • Long-term costs—storage fees can add up over time, especially for large-scale data needs, however Dropbox provides flexible enterprise plans so businesses can optimize storage without overspending

Dropbox overcomes many cloud storage drawbacks through syncing and offline access, enterprise-level security, and scalable plans—for hassle-free cloud storage and file management.

Secure cloud storage—and more

Cloud storage is just one way that Dropbox secures your data.

Cloud storage use cases

Whether you are a business needing to grow or an individual wanting easy access to your files, cloud storage can help in many ways.

Business use cases for cloud storage include:

  • Backup and disaster recovery: Automatic backups to cloud storage ensure business continuity, even in the event of cyberattacks or system failures. For example, one of our customers, Keio University, uses cloud storage to protect its data—thanks to cloud backups, no critical data can be lost, and operations can resume smoothly.
  • Compliance and security: Strong security standards can help businesses meet regulatory requirements like GDPR, HIPAA, and SOC 2 more easily. For example, a healthcare provider can store patient records securely in the cloud while ensuring full compliance with HIPAA regulations.
  • Application storage: Companies can use cloud-based databases for more scalability and efficiency, allowing applications to run smoothly without performance issues. For example, a growing online shopping platform may store customer data in the cloud, ensuring fast, reliable access while scaling up.

Individual use cases for cloud storage include:

  • Personal file storage: Store or back up all your documents, photos, and videos securely, so you never lose important memories. For example, if your phone gets lost, all your important files and photos are safely backed up and easily restored thanks to having them on cloud storage.
  • Collaboration and sharing: You can work on documents in real time, making collaboration simple across locations and time zones. For example, a student and their study group might edit a presentation together—even though they’re in different locations.
  • Easy device syncing: Cloud storage lets you access files from phones, tablets, and desktops—without manually transferring them. For example, a person could start writing a document on your laptop and finish it on their phone while commuting.

While there are dozens of potential use cases, they all deliver convenience, accessibility, and greater peace of mind. You can sign up for a free Dropbox account and experience just how easy it is—anytime, anywhere.

How to choose a cloud storage provider

Choosing the right provider is key to keeping your files secure, accessible, and easy to manage. Here are a few things you should consider:

Uncompromising security

Above all else, security should be a top priority. Look for features like end-to-end encryption, access controls, and multi-factor authentication to ensure that only you and authorized users can access your data.

Free storage options

Many platforms offer free storage plans so you can test the features before upgrading. Dropbox offers up to 2 GB of free storage—plus access to a range of other powerful features.

Collaboration features

If you’re working with teams, make sure your cloud storage supports real-time collaboration, version history, and easy file sharing. Our tool allows you to edit, comment, and track file changes effortlessly across devices.

Reliable backup and sync

Tools with automatic backups give you peace of mind, ensuring that you never lose important files. This is especially crucial for businesses managing sensitive data or legal documents.

The right cloud storage should be safe, adaptable, and easy to use—and Dropbox meets all these needs. You can choose a plan that fits any work style and experience simple, scalable cloud storage today.

Use Dropbox for secure cloud storage

Cloud storage is essential for both personal and business users. It can help you protect your data, access files from anywhere, and collaborate with others. The right cloud storage can secure your data over the long term.

Keep your files protected and accessible. Dropbox offers secure cloud storage built to meet your needs—whether you’re just starting out or running a high-demand business that demands the most reliable data management.

Frequently asked questions

Local storage is storage that is located on your own computer or device. Cloud storage is storage that is located on remote servers and can be accessed from anywhere with an internet connection. Learn more about different types of storage devices.

Cloud storage is secure if you choose a reputable cloud storage provider that offers robust security features, such as encryption and access controls.

The amount of cloud storage you need depends on how much data you plan to store. If you only need to store a few files, you may be able to get by with a free cloud storage plan. However, if you plan to store a lot of data, you may need to purchase a paid cloud storage plan.

Cloud storage is a way to store, manage, and access your files over the internet. Instead of relying on a physical hard drive or USB drive, your files are stored on remote servers and can be accessed from anywhere with an internet connection.

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