Protect your files, no matter what
Whether you’ve left your phone, laptop or tablet behind on the subway or it’s fallen into the wrong hands, Dropbox lets you clear data on your phone or remote wipe your device to help ensure your Dropbox files remain secure.
Remote wipe gives you the capability to clear data in your lost phone or device’s Dropbox folder. Your files will remain safe on dropbox.com, and you can choose to sync them to a new device.
Once you remote wipe a device, sign in to your Dropbox to double-check your status and make sure that your data is completely erased from the device.
You can use remote wipe to remove Dropbox data from all your personal devices, including your desktop computer, laptop, iPhone, iPad, and Android phones and tablets.
What is remote wipe?
Remote wipe is a security feature that allows you to remotely clear data from a lost or stolen device. Dropbox Plus, Professional, and Business users can delete any data on their device or hard drive’s Dropbox folder, ensuring sensitive files remain in their control.
How can I remotely wipe Dropbox data on an iPhone or Android device?
Your Dropbox data can be erased from a lost or stolen iPhone or Android device using remote wipe. To remotely wipe your Dropbox data, you can delete the Dropbox folder from any linked device the next time your account is online if you’re a Dropbox Plus, Professional or Business user. Simply sign in to your account on dropbox.com and select the device you’d like to remove your Dropbox data from.
Will removing files with remote wipe delete them from Dropbox?
Removing files with remote wipe will not delete from your Dropbox account—the files will only be cleared from your lost or stolen device or hard drive. Since your files are safely stored in dropbox.com, you can then sync your files to your new device or hard drive whenever you like.